• 2625 Pennsylvania St. NE, STE 225, , Albuquerque NM 87110
  • 505-299-1017 toll free 800-967-1017
  • Info@criticalnetworking.com
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Critical Networking, LLC
Critical Networking, LLC
Unlimited IT Support, One Low Monthly Fee
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About Critical Networking

  • Why use us?
  • About us
The company has grown and needs technology support, but not the expense of hiring additional staff.  Critical Networking provides Albuquerque IT Technical Services, professionalism, and technical support to your company, at a significant savings over hiring internal staff.

The company has an IT person who is unable to provide the technical expertise needed to keep your infrastructure up and running.  It’s not uncommon for internal staff to be overwhelmed, which costs the company money and lost productivity. Critical Networking can provide comprehensive management for your network infrastructure and responsive, professional support for your employees when they need us.

The company relies on its technology and line of business applications for its success. When those applications are down, the company loses money.  Critical Networking will proactively maintain and monitor your systems and applications in real time. And, we’ll manage the relationships with your application vendors. We understand the critical nature of keeping your business running.

The company sees the value in technology support as a service.  There are great benefits to outsourcing your technology support to Critical Networking:

  • No HR burden: You don’t have to worry about payroll changes, vacation time, and other employee expenses.
  • High standards: As a Microsoft Gold Certified Partner, Critical Networking must maintain a standard of training and certification.  Our clients knowwe have the expertise to support the technology your business uses to be successful.
  • Guaranteed service response: Critical Networking offers a service level agreement that gives you the confidence to know that our staff will respond to your needs quickly and efficiently.
Critical Networking is an Albuquerque-based IT support firm dedicated to providing reliable, professional technology solutions to businesses of all sizes.

Our team can serve as your IT department, providing rapid on-site and remote support services. We have decades of combined expertise in technology and business processes, and we are a Microsoft Partner and Microsoft Small Business Specialist.

Core goals

  • To provide the very best customer service experience.

  • To help you make the most of your IT budget.

  • To become your trusted advisors.

  • To take the burden of Albuquerque IT Technical Services off of your shoulders.

Albuquerque IT Technical Services

Software

Software licensing, Academic and Non-Profit licensing, Windows upgrades, Microsoft Office, etc.

Wireless

Wireless infrastructure solutions, managed AP wireless nodes, guest networks, etc.

Security Solutions

Firewall, Web Filtering, Anti-Virus, Advanced Application Whitelisting and Ringfencing by Threatlocker®.

Email Protection

Email Anti-Spam, Anti-Virus, and Encryption.

Remote Access

VPNs, remote access, Terminal Services, Remote Desktop, and more.

Network Support

Server and network support, installation, and troubleshooting from certified professionals.

Hardware

Servers, computers, printers, network devices, Anthro laptop and tablet carts, cooling units, Promethean smartboards, and hardware from Dell, HP, IBM, Apple, and more.

Project Support

Need help on a one time project or hourly support?  We do that too.

Financing

Business equipment leasing and project financing.

Contact Info
  • Email
    info@criticalnetworking.com
  • Phone
    In NM 505-299-1017
    Toll Free 1-800-967-1017
  • Address
    2625 Pennsylvania St NE, Suite 225
    Albuquerque, NM 87110

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From the Blog
  • Tech Support Phone Scams
    July 27, 2017
  • How to sync OneNote notes to the cloud with OneDrive
    November 14, 2014
  • Avoiding the dangers of public Wi-Fi with a personal VPN (part 1)
    October 24, 2014
What our clients say
  • "We have utilized CN services for over four years, and are very happy with the service they provide, and what they have taught us concerning our computers.  They follow up right after completion of work, always in writing, and sometimes by telephone if need be, explaining how and why of what they did for us, so we understand."
    Jarol E.
  • "The personnel were extremely patient and got to my problem right away and got it fixed quickly on a Friday afternoon – great work and I appreciate it."
  • "Love Critical Networking! JP, Jason, Ric, Travis, Greg and the rest of the crew take such great care of our office."
    Renee G.
  • "Critical Networking's knowledge and customer service had exceeded my expectations. I highly recommend them."
    Alex C.
  • "I need to thank you for how smooth the transition went during our server migration. You guys were EXCEPTIONAL! I appreciate your attention to detail!"
    Kim H.
  • "I can't think of any way to improve the service that I received.  EXCELLENT WORK!"
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