The company has grown and needs technology support, but not the expense of hiring additional staff.  Critical Networking provides Albuquerque IT Technical Services, professionalism, and technical support to your company, at a significant savings over hiring internal staff.

The company has an IT person who is unable to provide the technical expertise needed to keep your infrastructure up and running.  It’s not uncommon for internal staff to be overwhelmed, which costs the company money and lost productivity. Critical Networking can provide comprehensive management for your network infrastructure and responsive, professional support for your employees when they need us.

The company relies on its technology and line of business applications for its success. When those applications are down, the company loses money.  Critical Networking will proactively maintain and monitor your systems and applications in real time. And, we’ll manage the relationships with your application vendors. We understand the critical nature of keeping your business running.

The company sees the value in technology support as a service.  There are great benefits to outsourcing your technology support to Critical Networking:

  • No HR burden: You don’t have to worry about payroll changes, vacation time, and other employee expenses.
  • High standards: As a Microsoft Gold Certified Partner, Critical Networking must maintain a standard of training and certification.  Our clients knowwe have the expertise to support the technology your business uses to be successful.
  • Guaranteed service response: Critical Networking offers a service level agreement that gives you the confidence to know that our staff will respond to your needs quickly and efficiently.
Critical Networking is an Albuquerque-based IT support firm dedicated to providing reliable, professional technology solutions to businesses of all sizes.

Our team can serve as your IT department, providing rapid on-site and remote support services. We have decades of combined expertise in technology and business processes, and we are a Microsoft Partner and Microsoft Small Business Specialist.

Core goals

  • To provide the very best customer service experience.

  • To help you make the most of your IT budget.

  • To become your trusted advisors.

  • To take the burden of Albuquerque IT Technical Services off of your shoulders.

Albuquerque IT Technical Services

Software

Software licensing, Academic and Non-Profit licensing, Windows upgrades, Microsoft Office, etc.

Wireless

Wireless infrastructure solutions, managed AP wireless nodes, guest networks, etc.

Security Solutions

Firewall, Web Filtering, Anti-Virus/Anti-Malware, and Intrusion Prevention.

Email Protection

Email Anti-Spam, Anti-Virus, and Encryption.

Remote Access

VPNs, remote access, Terminal Services, Remote Desktop, and more.

Network Support

Server and network support, installation, and troubleshooting from certified professionals.

Hardware

Servers, computers, printers, network devices, Anthro laptop and tablet carts, cooling units, Promethean smartboards, and hardware from Dell, HP, IBM, Apple, and more.

Project Support

Need help on a one time project or hourly support?  We do that too.

Financing

Business equipment leasing and project financing.